Cancellation Policy

1Monthly subscription invoices

1. All publicly listed Brq plans are monthly software subscriptions.
2. The first month is paid at checkout. Later monthly renewal invoices are issued separately until the subscription is cancelled.

2How to cancel

1. Until an in-dashboard cancellation control is available, send the cancellation request from your registered account email to billing@brq.one.
2. Include the account email, store name, and subscription plan in the request.
3. Submit the request before the next billing date, preferably at least 24 hours in advance, to allow it to be processed before another invoice.

3Effect of cancellation

1. Cancellation stops future monthly renewal invoices. Access generally continues until the end of the current paid monthly period.
2. Cancellation does not automatically create a prorated refund for the current paid period.
3. Refund eligibility is governed by the Refund Policy.

4Optional apps and add-ons

Optional paid plugins, integrations, themes, or advanced software features may have their own service period or cancellation details. Those details are shown before activation when applicable.

5Third-party provider agreements

Cancelling a Brq subscription does not automatically cancel a merchant's separate agreement with a third-party payment, shipping, domain, or other service provider. The merchant must manage those services directly with the relevant provider.