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FAQ
These answers describe the current Brq software and public monthly subscription model.
Create a Brq account, choose a plan, then use the dashboard to configure store details, products, design, and domain settings.
Yes. The store settings include a custom-domain connection flow. DNS configuration and successful verification are required before the domain becomes active.
BRQ Commerce is the ready platform where you build and run your store yourself on a monthly subscription. BRQ Craft is our bespoke service where the team designs and builds fully custom websites, platforms, systems, and scripts around your needs.
Open the BRQ Craft page and hit "Start your project", or start a live chat and tell us what you need. We come back with a clear plan and next step.
No. Brq provides software integrations with supported third-party payment providers. The merchant connects their provider account, and funds settle under that provider agreement.
A store can have one active supported payment provider at a time. An administrator can configure or change the enabled provider for that store.
The independent merchant is responsible for their customer sale, return, and refund. Customers should contact the merchant directly; payment-provider rules may also apply.
Not necessarily. Some integrations, plugins, themes, or advanced software features may be optional paid add-ons. Availability and pricing should be shown before activation.
You pay the first month at checkout. Future monthly renewal invoices are issued separately until cancellation. Review the plan, AED price, and applicable policies before activation.
Send a cancellation request from the registered account email before the next monthly billing date. See the Cancellation Policy for current instructions.
For service rules, review the Terms and Merchant Policy.